Frequently Asked Questions

FAQs and answers

WHAT MATERIALS DO WE USE?

In our workshop we use quality natural materials - most often tanned leather, water buffalo leather and real parchment.

WORKSHOP / ATELIER

Our workshop/studio is located in Benešov near Prague.
We do not have fixed opening hours yet - it is best to contact us in advance by phone or email. Address etc. can be found here.

PRODUCTION TIME

Currently, the production time depends on the product type. We are able to produce chokers in one day. Masks, hats and bags in about two weeks. Even so, the production time may take longer in both cases. Fflasks and Blackjacks are made in series several times a year. So it happens that the waiting time is a week, but also 3 months. If you are in a hurry for a specific order, please let us know.

IS IT POSSIBLE TO ARRANGE FOR BESPOKE PRODUCTION?

Yes, it all depends on the agreement. If you are interested in custom production or modification of an existing product, please do not hesitate to contact us. In the case of the production of sheaths for your knife, it is always necessary for us to have the knife physically available, as we produce customized sheaths.

HOW TO CARE FOR LEATHER PRODUCTS

I recommend treating leather products with preparations containing beeswax. We sell our own leather balm, that is produced according to an age-old proven recipe.
We strongly advise against treating leather products with indulone.

RETURNS

Goods can be returned within 14 days of delivery. Applies only to products that are not made to order or customized.
If you wish to return your order, please contact us.

Payment and Shipping

WHAT ARE THE DELIVERY OPTIONS?

We send by Czech Post and Packeta.
The SHIPPING COMPANY has several carriers (couriers) contracted. In some countries it is possible to deliver to the outlets of the Zásilkovna (Czech Republic, Slovak Republic, Hungary and Romania)
Alternatively, personal collection at our studio is possible.

PAYMENT OPTIONS

You can pay in advance by card, bank transfer or paypal. For personal collection we accept cash and card payments.